Privacy Policy
Welcome to BTCTEC Abrasive Waterjet Nozzles (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal business data is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our Facebook/Meta Lead Generation Ads and Instant Forms.
1. Information We Collect
When you interact with our advertisements and submit our Instant Form, we may collect the following business and personal communication details that you voluntarily provide:
- Full Name
- Business Email Address
- Phone Number / WhatsApp Number
- Company Name
- Industrial / Machine Specifications (e.g., your current waterjet cutting machine brands or size requirements)
2. How We Use Your Information
We collect this data strictly for legitimate B2B commercial purposes. Your information will be used to:
- Provide you with the requested factory-direct quotations, product catalogs, and technical support.
- Communicate with you regarding your technical inquiries via email or direct messaging channels (such as WhatsApp).
- Understand your industrial purchasing needs to offer customized volume discounts.
3. Data Protection & Sharing
- No Third-Party Selling: We will never sell, rent, trade, or distribute your personal or business data to any third-party marketing agencies or external entities.
- Security: We implement strict physical, electronic, and managerial security protocols to protect your information against unauthorized access, loss, or misuse.
- Internal Access: Your data is only accessible by authorized technical sales representatives within our company who are directly handling your business inquiry.
4. Data Retention & Your Rights
We will retain your business contact information only for as long as necessary to fulfill our commercial communication or ongoing business relationship.
Depending on your jurisdiction (such as US State Privacy Laws, Australian Privacy Principles, or GDPR), you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Request the permanent deletion of your data from our active systems.
5. Contact Us
If you have any questions about this Privacy Policy or wish to have your information updated or removed, please contact our data compliance team directly at:
- Email: sales@waterjetnozzles.com
- Company Name: BTCTEC Abrasive Waterjet Nozzles